At-Home Water Assessment Just Became Easier Than Ever

Your local Culligan water expert can arrive at your home and give you the best options to suit your family, lifestyle and budget. But if you can’t see us — that’s ok too. Read more below for a water softener assessment.

At Home Appointments: Your local Culligan Water expert will arrive at your home, ask questions about your home’s water needs and discuss options that make the most sense to fit your family, lifestyle and budget. 

Outdoor Water Test: If you have an outside spigot, Culligan will arrive at your home and collect a water sample from an outdoor water source using your directives. 

Water Sample Pickup: Culligan will pick up a sample of your tap water at your front door based on your directives. 

Customer Sample Drop-Off (fast results!): Drop off a sample of your tap water to your local Culligan Water dealership. 

Culligan Virtual Appointments. 

We can bring our fun, entertaining water demonstration through your screen right into your home with our virtual appointments! You can watch on your phone, laptop or tablet as your Culligan Water experts ask questions about your home’s water needs and discuss options that make the most sense to fit your family, lifestyle and budget. 

Water Softener Benefits

• Save on utility bills and extend the life of major appliances, with more efficient soft water for everything from the washing machine to the coffee maker.
• Keep hair, skin, and nails looking and feeling great with soft water that’s easier on your whole shower routine.
• Protect laundry and help it last with easier-on-fabric soft water.
• Use, and spend, less on personal care and cleaning products that go farther — and feel better — with softer water.

Water Softener

People living throughout the southern Rochester and Finger Lakes region have trusted their water to Culligan. With an 80 year tradition of customer service, cutting-edge water softening technology, and local expertise that goes beyond basic water quality, you’ll find it’s much more than a water softener – it’s an investment in your home.

• Culligan water softeners come with professional installation, routine maintenance for maximum efficiency, and the expertise of local, Lima water experts to help you learn more about your water, and the best way to soften it.
• We’re proud to offer one of the the most efficient water softeners on the market today, the Culligan High Efficiency Water Softener.
• We know water, and water softening technology, it’s why we hold more patents for water softening and treatment than any other water company.

Product Information

Hard water is the result of mineral buildup in your city or well water, most commonly from calcium and lime. Hard water can reduce the quality of water in your home and may also be driving up your water bills, cleaning costs and more. The signs of hard water are not always obvious, but can have detrimental effects on your home. Hard water can cause corrosive build of scale from mineral deposits in your pipes. Over time, your pipes can clog, water flow can diminish and water pressure will be reduced. Your local Culligan water expert offers range of water softener products that fits your needs, wallet and for every size of household.

The Culligan High Efficiency Water Softener is the most efficient water softener in the market. You save more on water, salt, and electricity with patented smart technology that makes our high-efficiency water softeners up to 46% more efficient than other softeners. Not only will you be saving your wallet by reducing water and electricity costs, but you will also be decreasing your home’s environmental footprint.

Water Softener Product Specifications 

Culligan’s proportional brining allows your softener to regenerate only that part of the resin bed that has been exhausted, reducing its salt usage.

• Automatic bypass valve provides the convenience of bypassing the water softener from the softener itself or the remote display.
• Patented Culligan Aqua-Sensor® technology automatically adjusts to changes in water conditions so the softener only regenerates when needed, saving you salt, water, and money.
• Our smart brine tank automatically monitors salt levels and tells you how many days of salt are remaining.
• Exclusive Culligan Soft-Minder® meter monitors daily water use and provides advanced system diagnostics.
• The easy-to-read backlit display with digital clock lets you know your softener is working and alerts you to any system malfunctions.
• Culligan’s Dial-a-Softness® Valve allows you to customize the “feel” of your water, so it never feels too soft or too hard.

Frequently Asked Questions about Culligan Water Softeners

1. Will my water teste salty?

No.  A properly functioning water softener will never make your water taste salty.  The small amount of sodium added to the water will never create a salty taste.

2. How do I know if I have hard water?

Hard water usually manifests itself in several ways.  It leaves white residue behind wherever water evaporates. When hardness reacts with soaps and detergents, it leaves a sticky soap scum behind, and in hot water heating systems it leaves behind a hard scale.

3. How does a water softener work?

A water softener works through a process known as “ion exchange,” which means that as it removes calcium and magnesium (elements that make water “hard”), it replaces those ions on a one for one basis, usually with sodium.  This means that the amount of sodium added to the water is directly proportional to how hard your water is.  In most instances the amount being added is so small that it is not a significant contributor to the amount of sodium in your diet.

4. Will a water softener reverse the damage that has already been done to my appliances?

Yes, if your hard water has been building up scale in your appliances, once you install a softener it will begin to remove that built-up scale.  It will take a long time to remove it, but it will remove it.

5. Will the softener remove all impurities from my water?

Unfortunately, no.  A water softener is designed to remove hardness (calcium and magnesium) from water.  They can sometimes remove a limited amount of iron and manganese if you happen to have these problems as well.  But if you are looking for great water for drinking and cooking, you should probably consider a reverse osmosis system for that purpose.

6. Are there chemicals used or put into the water to soften the water?

Other than salt or potassium chloride, there are no other chemicals that a water softener uses.  On the contrary, using a water softener reduces the amount of cleaning supplies and detergents that you need to put down the drain trying to keep your home and family clean. Using a water softener is very environmentally friendly.

7. How long after installation will I have soft water?

Once a softener is installed, it will begin to soften your water immediately, However, if you have a tank-type hot water heater, it may take a few days to use up that hard water, until you feel the full effects of soft water.

8. How often do I need to add salt?

Most good softeners today, recharge based on how many gallons of water you use, and how hard your water is to start with.  However, most of our customers today are adding salt once or twice a year, on average.

Culligan Water Softeners Vs. Off-the-Shelf Water Softeners 

Today, you have almost too many choices about where to make big purchases, and water softeners are no different. You could have one delivered from Amazon in 2 days, pick one out at the local Home Depot, or contact a plumber to have him or her recommend one for you. In all of these cases, however, you’ll be relatively alone in the process, and you may not even end up with the right water softener for your particular home, and your specific water softening needs.

Additionally, you’ll be on the hook for all of the maintenance required with a water softener, things like:

• Checking salt levels
• Brine discharge
• Water quality and flow checks
• System sanitization
• Timer and sensor checks
• Programming
• Routine performance tune ups

We think people have enough to worry about without adding, ‘did I remember to order more salt for the water softener?’ to the list.

And suppose something goes wrong with the installation and it only comes up 2 months down the line? That’s on you, too. Water softeners are a service as much as a product — the impact the right water softener can have on your home and your water is much bigger than just the softener itself, especially when done correctly.

We Know Water Softener Repair (Maybe a Little Too Much)

Maybe the issue is that you already have a water softener, and you have no clue what to do with that thing in the basement, or why it’s making that noise.

It doesn’t matter if it’s a Culligan brand water softener, or a competitor’s, we’ll repair and service it for you, no questions asked.

We know our way around just about any make or model water softener you could come up with.  And if we don’t have the parts or know-how to fix the problem right there - we’ll special order parts or call our water softening experts to get the answer.

Water Softener Installation and Maintenance

We’ve also seen just about all the plumbing quirks and configurations you could throw at us, too. Just as every home is different, every water softener install is a bit unique, too.

We’re experienced at installing our own products with as little modification to existing plumbing as possible. No matter where you need it to fit, or how it needs to adapt to your environment, we’ll come up with an effective, efficient plan to get your softener working.

Not only that, we’ll set up maintenance plans and reminders for you - so you never have to worry about your salt levels, tune ups, or water quality. We’ll arrive on your schedule when it’s time for servicing and take care of everything, so you can spend your time worrying about more important things than your water softener.

Have more questions about water softener installation or repair? Fill out our online form to find your local dealer to get started — we’ll take it from there.